New Contact
Triggers when a new contact is created
New Ticket
Triggers when a new ticket is created
New Contact Field
Triggers when a new contact field is created
New Ticket Field
Triggers when a new ticket field is created
New Company
Triggers when a new company is created
New Company Field
Triggers when a new company field is created
New Agent
Triggers when a new agent is created
New Role
Triggers when a new role is created
New Agent Group
Triggers when a new agent group is created
New Forum Category
Triggers when a new forum category is created
New Solution Category
Triggers when a new solution category is created
New Survey
Triggers when a new survey is created
New Time Entry
Triggers when a new time entry is created
New Email Config
Triggers when a new email config is created
New Product
Triggers when a new product is created
New Business Hour
Triggers when a new business hour is created
New SLA Policy
Triggers when a new SLA policy is created
Create Ticket
Creates a new ticket
Create Outbound Email
Creates a new outbound email
Create Contact
Creates a new contact
Create Group
Creates a new group
Create Company
Creates a new company
Create Forum Category
Creates a new forum category
Create Solution Category
Creates a new solution category