Freshdesk Integrations

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk Features

  • Email, social, phone, chat and in-app support all in one interface
  • Get information about customers via integrations and a built-in customer database
  • Define ticket priority with SLA policies
  • Automations and keyboard shortcuts to quickly sort tickets
  • Auto-suggests solutions from earlier tickets and your solutions center
  • iOS and Android app to answer tickets on the go
Create toggl client for new Freshdesk contacts
Create Freshdesk contact for new BILLIVING clients
Create 2Checkout product for new Freshdesk products
Create BILLIVING product for new Freshdesk products
Create Pipedrive organization for new Freshdesk contacts
Create BILLIVING client for new Freshdesk contacts
Create Freshdesk contact for new ActiveTrail contacts
Create Freshdesk Contacts for new Invoice Ninja clients
Send Twilio SMS for new Freshdesk tickets
Create GreenInvoice client for new Freshdesk contacts
Create Pipedrive product for new Freshdesk products
Create Freshdesk company for new BILLIVING clients
Create Freshdesk contact for new Stripe customers
Create Zoho Invoice contact for new Freshdesk contacts
Create Freshdesk companies for new Shopify customers

Freshdesk Triggers

  • New Contact

    Triggers when a new contact is created

  • New Ticket

    Triggers when a new ticket is created

  • New Contact Field

    Triggers when a new contact field is created

  • New Ticket Field

    Triggers when a new ticket field is created

  • New Company

    Triggers when a new company is created

  • New Company Field

    Triggers when a new company field is created

  • New Agent

    Triggers when a new agent is created

  • New Role

    Triggers when a new role is created

  • New Agent Group

    Triggers when a new agent group is created

  • New Forum Category

    Triggers when a new forum category is created

  • New Solution Category

    Triggers when a new solution category is created

  • New Survey

    Triggers when a new survey is created

  • New Time Entry

    Triggers when a new time entry is created

  • New Email Config

    Triggers when a new email config is created

  • New Product

    Triggers when a new product is created

  • New Business Hour

    Triggers when a new business hour is created

  • New SLA Policy

    Triggers when a new SLA policy is created

Freshdesk Actions

  • Create Ticket

    Creates a new ticket

  • Create Outbound Email

    Creates a new outbound email

  • Create Contact

    Creates a new contact

  • Create Group

    Creates a new group

  • Create Company

    Creates a new company

  • Create Forum Category

    Creates a new forum category

  • Create Solution Category

    Creates a new solution category

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